How To Create a Social Media Style Guide for Beginner Social Media Managers
Brands need a consistent and cohesive presence across all social media platforms. For beginner social media managers, learning to create a social media style guide is the key to maintaining that consistency, ensuring every post reflects the brand's voice, tone, and visual identity. A well-crafted style guide is a strategic document that directs how your brand communicates with its audience, handles visual elements, and engages on various platforms. This comprehensive guide will walk you through the essential steps and elements you need to create an effective social media style guide.
1. What is a Social Media Style Guide?
A social media style guide is a comprehensive document that outlines how a brand presents itself across different social media platforms. It includes rules for voice, tone, visual elements, post formatting, engagement strategies, and platform-specific guidelines. Think of it as a playbook that ensures brand consistency, allowing multiple team members to manage social media channels while maintaining a unified brand identity.
Why is a Social Media Style Guide Important for Beginner Managers?
For beginner social media managers, maintaining brand consistency across platforms can be a daunting task. A social media style guide acts as a roadmap that simplifies this process by providing clear guidelines for how the brand should look, sound, and engage with its audience. It helps beginners quickly get up to speed, ensures a professional presence, and reduces the chance of off-brand content slipping through the cracks.
Step-by-Step: How to Create a Social Media Style Guide
1. Define Your Brand’s Voice and Tone
A brand’s voice is its personality, while tone is how that voice is adjusted to suit different situations and platforms. Voice remains consistent, but tone can vary depending on the context—whether you're responding to a complaint on Twitter or sharing an industry update on LinkedIn.
Voice:
Start by determining your brand’s core personality. Is it playful, authoritative, professional, or quirky? For example, a tech startup might use a voice that’s innovative and cutting-edge, while a nonprofit might opt for a compassionate, community-driven voice.
Tone:
Tone should shift based on the platform and the message being communicated. A LinkedIn post might need a more professional tone, while TikTok or Instagram content can be light-hearted and casual.
Questions to ask:
- What are the key values of your brand?
- How should your audience feel when they engage with your content?
Example:
If you're managing a wellness brand, the voice might be "calm and nurturing," while the tone could be motivational on Instagram and informative on LinkedIn.
2. Establish Visual Identity Guidelines
Visual elements are crucial for brand recognition. Your social media visuals should be consistent in terms of logo placement, color schemes, fonts, and imagery.
Logo Use:
Define where and how the logo should be used—whether it’s in profile pictures, headers, or within social media posts. Include guidelines on spacing, size, and background colors to maintain clarity and legibility.
Color Palette:
Choose a set of primary and secondary colors that will be used across all platforms. Primary colors might be used in headlines or important graphics, while secondary colors can be for accents or backgrounds.
Typography:
List fonts that should be used in social media graphics or captions. Make sure these fonts are legible on mobile devices. Often, brands use different fonts for headers and body text to enhance readability and hierarchy.
Imagery:
Specify the types of images or videos that should be used. Should you favor candid photography or staged shots? Flat icons or high-contrast images? Make sure your imagery aligns with the brand’s voice.
Example:
For a fitness brand, you might use energetic colors like red and orange, bold sans-serif fonts, and images that depict action and movement.
3. Outline Post Formatting Rules
Post formatting ensures that your brand’s social media presence remains polished and professional.
Hashtag Usage:
Set a guideline for how many hashtags to use and which branded hashtags should accompany posts. For example, Instagram might allow for up to 10-15 hashtags though 3 -5 is the sweet spot, while LinkedIn should have fewer to maintain a formal tone.
Emojis:
Define when and how emojis should be used. Emojis can add personality to your posts but should align with your brand’s tone. Decide which emojis are acceptable and how many can be used in a single post.
Post Length:
Each platform has different post length requirements. Twitter/X posts should be concise, while Instagram captions can be longer and more detailed. Include a character or word limit for each platform.
Example:
A retail brand’s Instagram posts might limit hashtags to 5, incorporate two relevant emojis, and ensure the caption is no longer than 150 characters.
4. Craft Engagement Guidelines
Engaging with followers is key to building a strong social media presence. Your style guide should include rules on how to interact with followers.
Replying to Comments:
Decide whether responses should be formal or casual. Provide templates for common interactions, such as thanking a customer for positive feedback or addressing complaints.
DM Etiquette:
Outline the steps for handling direct messages, including how to respond to inquiries, customer support issues, or negative feedback.
User-Generated Content (UGC):
Lay out the rules for resharing content created by your audience. Be sure to specify how to credit the original creator and whether to use UGC in campaigns.
Example:
For a beauty brand, always reply to comments in a warm and upbeat manner, using emojis and branded language like “We love this! Thanks for sharing!”
5. Establish Platform-Specific Guidelines
Each social media platform has its own unique audience and content style. Your social media style guide should include platform-specific strategies.
Instagram:
Instagram is a visual-first platform, so high-quality images and videos are essential. Define the aesthetic for filters, stories, and reel creation.
LinkedIn:
LinkedIn content should be professional and focused on industry insights or company updates. Posts should be less frequent but highly engaging.
TikTok:
TikTok is all about authenticity and fun. Encourage participation in trends, challenges, and short, snappy video content that showcases your brand’s personality.
Example:
For a tech brand, TikTok content could feature quick tutorials or behind-the-scenes footage, while LinkedIn posts might highlight product launches or team achievements.
6. Content Scheduling & Frequency
Posting frequency is a key component of any social media strategy. Include a schedule for each platform to ensure consistency without overwhelming your audience.
Frequency:
Define how often you should post on each platform. Instagram may require daily posts, while LinkedIn might only need 2-3 posts per week.
Best Times to Post:
Based on platform analytics, identify the optimal times to post for maximum engagement.
Content Calendar:
Use a content calendar to plan posts ahead of time, ensuring that campaigns align with product launches, holidays, or company events.
Example:
For a lifestyle brand, schedule Instagram posts featuring behind-the-scenes content twice a week, and a product feature once a week.
7. Handle Crisis Communications
Crisis management is an essential part of social media. Establish protocols for handling negative feedback or sensitive issues.
Escalation Protocol:
Define when to escalate a situation to a manager or the PR team. This might include legal matters, public backlash, or product issues.
Official Statements:
Create templates for responding to crises, ensuring that your messaging remains consistent and on-brand.
Example:
If a clothing brand receives complaints about product quality, the response should be professional, apologetic, and offer a clear resolution.
Social Media Style Guide Best Practices
To get the most out of your social media style guide, ensure that:
- It is accessible to everyone on the team.
- It is updated regularly to reflect new trends or changes in brand strategy.
- It includes a mix of written and visual examples for clarity.
Common Mistakes to Avoid When Creating a Social Media Style Guide
Avoid these pitfalls when creating your guide:
- Being too rigid: Allow flexibility for creativity.
- Neglecting platform differences: Each platform requires its own unique approach.
- Failing to update: Your style guide should evolve as your brand grows.